Shipping policy
Mantra Skin Shipping Policy
At Mantra Skin, we are committed to ensuring that your order arrives safely and promptly. Please review our shipping policy below for details on processing times, shipping options, and delivery expectations.
Processing & Shipping Times
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Orders are processed within 3-5 business days (excluding weekends and holidays) after receiving payment confirmation.
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Once your order has shipped, you will receive a confirmation email with tracking information if applicable.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on the shipping method selected and your location:
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Standard Shipping: 5-10 business days
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Express Shipping: 2-5 business days
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International Shipping: 7-21 business days (subject to customs processing times)
Please note that these are estimated delivery times and actual shipping times may vary due to carrier delays or unforeseen circumstances.
International Shipping
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We offer international shipping to select countries. Shipping rates and delivery times will be calculated at checkout.
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Customers are responsible for any customs, duties, or taxes applied to their order. Mantra Skin is not responsible for delays due to customs processing.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number if applicable. Please allow up to 48 hours for tracking information to update.
Lost, Stolen, or Damaged Packages
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Mantra Skin is not responsible for lost or stolen packages once marked as delivered by the carrier.
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If your package is delayed, missing, or damaged, please contact the shipping carrier directly. However, if you need further assistance, reach out to us at mantraskinco@gmail.com.
Shipping Restrictions
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We do not ship to P.O. Boxes or APO/FPO addresses.
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Some products may be restricted from shipping to certain locations due to regulatory requirements.
If you have any questions regarding our shipping policy, please contact us at mantraskinco@gmail.com. Thank you for choosing Mantra Skin!